Banks generally like to keep a close
relationship with the AEC industry.
Apart from small scale works and
cash-jobs here and there, anything to do with creating buildings in large parts
of the world involves banks as financiers or partners. In return, banks’
fortunes tend to be impacted by the destiny of the AEC markets, the threat of a
‘property bubble busting’ is well known for both.
Conflicting with this cozy association
is what can be perceived as an apparent disinterest from banks on how the AEC
is going about its day-to-day work.
One can argue that bankers should stick
to their knitting and leave the hammer-heads to run their industry as they see
fit, but it is interesting to note, how different the two sides are in their
approaches to information management.
Paper as a medium rules the AEC while
the banks have all but banned it from their processes.
Where did the practice of going into a
bank with a little saving-account’s book to withdraw (deposit) money, fill out
multiple forms, get a stamp and signature from the teller disappear?
I recently phoned one of my bank
managers for advice using her mobile number and she asked to call back on her
main-line. As they say, ‘all our calls are recorded for quality purposes’.
While it is partially to assist
efficiencies and maybe even to improve customer service, the main driver for ‘
being all digital’ with banks is to control their own risks.
Banks ‘know’ at a very high level that
what makes or breaks them at the end is their handle on the information part of
the business, possibly even more than the ‘real money’. The high level strategy
is then implemented throughout the process leaving little room for individuals
to manipulate the data against the banks’ interests.
Contrary to this approach the AEC is
anything but organized with their information – at high level there is talk and
maybe meaningful looking strategies set by the big players, but what trickles
down to the everyday work of individuals is as archaic and manipulative a
framework as it has ever been in the past of the industry. Probably even worse
than in the ‘old, traditional days of building’ where certain level of global
technical knowledge and universally accepted tradesmen’s ethics guided the use
of information away from the muddy waters of mistreat.
Exemptions do exist in both camps. Low
level individuals can sometimes intentionally or by error mismanage information/funds,
causing large losses to affected banks. There do also exist AEC based
organizations that can truly claim to have their fingers on the pulse of their project
information, meaningfully assisting their companies’ risk management and also helping
the bottom line.
However, so uniform in behavior the two camps are within their own
fields, that the exceptions, if anything, prove and solidify the rules.
And they are unlike to change in the near future.
As much likely is for the large scale mandating of BIM (in the UK and
elsewhere) to work and make a significant impact on the industry as it would
for any bank to suddenly opt out of central and digital information management
in favour of a paper based one and still thrive.
My guess is, that the banks will
continue to keep their own houses as tight and tidy as possible but indulge in
the fruits of the chaos, that their closely related sister industry, the AEC serves
up.
Meanwhile, congratulations are due for
David Philp, who has a new job and is now Director BIM – EMEA @ AECOM! A news
that warrants an entire blog-post on its own. May yet write it in the near
future as it offers young generations of AEC professionals a great example of a
career-path as dazzling as a successful politician’s might be.
thanks for the information
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